Privacy
At Norawando Aesthetics and Beauty Lounge, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and use our services. By accessing our website or engaging with our services, you consent to the practices described in this policy.
Information We Collect
We collect several types of information to provide and improve our services, including:
Personal Information: This includes any information you provide when booking an appointment, creating an account, or contacting us. It may include your name, email address, phone number, payment information, and any other details you provide voluntarily.
Health Information: For certain aesthetic or wellness services, we may collect information related to your health or medical conditions to ensure we provide the appropriate treatments. This is handled with the utmost confidentiality.
Automatically Collected Information: We collect information automatically when you visit our website, including your IP address, browser type, pages visited, and how you interact with our website. This helps us improve user experience.
Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can modify your browser settings to refuse cookies, but some features of our site may not function properly without them.
How We Use Your Information
We use the information we collect for several purposes, including:
- To provide and improve our services
- To process bookings, payments, and appointments
- To personalize your experience with our website and services
- To communicate with you, including sending promotional offers or service updates (with your consent)
- To comply with legal obligations and ensure the safety and security of our users and business
How We Protect Your Information
We take your privacy seriously and have implemented appropriate physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Sharing Your Information
We respect your privacy and do not sell, trade, or share your personal information with third parties except in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website or delivering our services (e.g., payment processors). These providers are required to protect your information and only use it for the purpose of providing the contracted services.
Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
Business Transfers: In the event of a business transaction such as a merger, acquisition, or asset sale, your personal information may be transferred to the new owners.
Your Rights and Choices
You have certain rights regarding your personal information, including:
Access and Correction: You have the right to access and update any personal information we hold about you. You can request corrections if any information is inaccurate.
Deletion: You can request the deletion of your personal data, subject to any legal obligations that may require us to retain certain information.
Opt-Out: You have the right to opt out of receiving promotional communications from us. You can do this by following the unsubscribe instructions in our emails or by contacting us directly.
Cookies: Most web browsers allow you to manage cookie preferences. You may refuse cookies, but this could affect your ability to use certain features of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any external sites you visit.
Retention of Information
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer needed, we will take reasonable steps to delete or anonymize it.
Children’s Privacy
Our services are not directed toward individuals under the age of 18, and we do not knowingly collect personal information from minors. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can delete the information.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and the “Last Updated” date will reflect when the revisions took place. We encourage you to review this policy periodically to stay informed about how we are protecting your information.